Shipping Policy
SHIPPING
We ship anywhere in the world. If you are paying through our internal credit card processor, we are only able to ship to the United States, Canada, Great Britain, Western Europe, Australia and New Zealand. All shipping charges are calculated in real-time and are based on the weight of your order and your location. You will need to proceed through checkout to calculate accurate shipping rates and delivery times. **Please note that all processing and transit times are in business days.
Shipping times include transit time only, meaning the date the order leaves our location, and does not include processing time. Orders are usually shipped within 5-10 business days after purchase, however, due to fluctuations in demand and holidays, orders can take 2-3 weeks to ship. Larger orders may take longer as items are custom printed. Please contact us for shipping estimates on larger orders.
The following are average shipping times for US Postal Service:
Standard Shipping: 3-7 business days
USPS Priority Mail: 1-3 business days
When we process your order for shipment, you will receive a confirmation email. Tracking information will be provided when available.
Please contact us any time to inquire about your order.
INTERNATIONAL SHIPPING
International orders are shipped via a Postal Service out of Marietta, Georgia, USA. Full tracking is not available for all international locations. International orders are typically delivered within 12-14 business days from the time of shipment, however, they can take up to three full weeks, depending on how long it takes your country to clear a package. We do not ship to international freight forwarders or any package forwarding companies.
It is important to note that since this is an international order, we do not have control over fees you may incur from your local customs office. If you have any concerns about customs fees, duties or import taxes, please contact your local customs office.
CONTACT US
The fastest way to get in touch with us is via chat or contact us at support@respectdue.net. We receive numerous emails daily and appreciate your patience. Messages are typically answered within 48 hours.
ORDERS RETURNED TO SENDER/UNDELIVERABLE
Please check for accuracy when entering your shipping address. Any order returned to us due to non-delivery may require a reshipping fee of equal or lesser value than the original shipping cost. If your order is returned to us, we will contact you promptly and arrange for reshipment.
ORDER MODIFICATIONS
Please contact us immediately with order modification requests. If your order is already in production, we may not be able to edit or cancel it before shipping. Order modifications are not guaranteed, but we will do our best to accommodate you. We do not have the ability to cancel or modify an order once it has shipped.
