Terms and Conditions
ORDERING INFO
HOW TO ORDER
- Click the product listing of the item you would like to purchase.
- Customize your shirt by choosing a style, color and size, then click “Add To Cart.” Continue shopping until you are ready to checkout.
- Select the cart icon to begin check out, then proceed by entering your shipping and payment information, and verifying your order details.
- **When entering credit card information, make sure to enter the exact billing address listed on your credit card account. There may be a delay in your order if this information is incorrect.
- After your payment has processed, you will receive a confirmation email.
- **Use the provided order ID number for any correspondence regarding your order.
- You will receive a notification email with tracking information once your order ships.
- If you have any concerns while ordering, contact us 866-808-5918 and we will be happy to assist you.
T-SHIRT INFO
We offer you the best quality shirts on the market. We print on dependable brands including Bella Canvas and Next Level. All printing is done using environmentally safe methods at our shop in Marietta, Georgia, USA.
Sizing charts for various styles can be found on each product page. Our designs can be printed on over a dozen color choices and style options, including kids, hoodies, tanks and more.
SHIRT CARE
We recommend washing your t-shirts inside out, with cold water and using mild detergent. Dry your t-shirts using a zero- or low-heat setting. The majority of our apparel is 100% cotton with little to minimal shrinkage and/or 100% polyester. If you choose to use a heat setting while drying, please expect some shrinkage.
SHIPPING
We ship anywhere in the world. If you are paying through our internal credit card processor, we are only able to ship to the United States, Canada, Great Britain, Western Europe, Australia and New Zealand. All shipping charges are calculated in real-time and are based on the weight of your order and your location. You will need to proceed through checkout to calculate accurate shipping rates and delivery times. **Please note that all processing and transit times are in business days.
Shipping times include transit time only, meaning the date the order leaves our location, and does not include processing time. Orders are usually shipped within 3-5 business days after purchase, however, due to fluctuations in demand and holidays, orders can take 1-2 weeks to ship. Larger orders (50+ shirts) may take longer. Please contact us for shipping estimates on larger orders.
The following are average shipping times for US Postal Service:
Standard Shipping: 2-7 business days
USPS Priority Mail: 1-3 business days
When we process your order for shipment, you will receive a confirmation email. Tracking information will be provided when available.
Please contact us any time to inquire about your order.
INTERNATIONAL SHIPPING
International orders are shipped via a Postal Service out of Marietta, Georgia, USA. Full tracking is not available for all international locations. International orders are typically delivered within 7-12 business days from the time of shipment, however, they can take up to three full weeks, depending on how long it takes your country to clear a package. We do not ship to international freight forwarders or any package forwarding companies.
It is important to note that since this is an international order, we do not have control over fees you may incur from your local customs office. If you have any concerns about customs fees, duties or import taxes, please contact your local customs office.
CONTACT US
The fastest way to get in touch with us is via chat or contact us at sales@respectdue.net. We receive numerous emails daily and appreciate your patience. Messages are typically answered within 48 hours.
ORDERS RETURNED TO SENDER/UNDELIVERABLE
Please check for accuracy when entering your shipping address. Any order returned to us due to non-delivery may require a reshipping fee of equal or lesser value than the original shipping cost. If your order is returned to us, we will contact you promptly and arrange for reshipment.
ORDER MODIFICATIONS
Please contact us immediately with order modification requests. If your order is already in production, we may not be able to edit or cancel it before shipping. Order modifications are not guaranteed, but we will do our best to accommodate you. We do not have the ability to cancel or modify an order once it has shipped.
DISCOUNTS
Global discounts apply to regularly priced shirts. Items including sunglasses, koozies, hoodies, pocket tees, mystery shirts, and shipping costs, are not eligible for global discounts. Discounts may not be combined with other offers. Discounts are applied to the base price before any overcharges.
CONTESTS/SWEEPSTAKES
Contest winners will receive prizes via email or mail, unless otherwise specified. Photo contest entries are subject to display on the RespectDue.net website or social media outlets. By submitting a photo for consideration, entrants hereby irrevocably authorize Respect Due and its affiliates to publish, reproduce, exhibit, transmit, broadcast, televise, digitize or display their photo entry. Entries with inappropriate, illegal, or otherwise offensive content will not be considered. All other contest entries are subject to these guidelines.
CUSTOM ORDERS
At this time, we do not accept or produce custom orders.
DESIGN IDEAS
While we are always happy to hear design ideas from our customers, at the current time we are not offering any compensation for design ideas.
RETURNS
We stand behind the products we sell. In the event that you are unsatisfied with your order, you may return it within 30 days of the delivery date. We accept returns of items that have been unworn and unwashed. We do not accept returns of items that have been used or washed. Refunds will be given in the form of store credit, minus the original shipping amount.
If you have an account with respectdue.net, please click here to return an item. If you do not have an account and need to return an item please email us with your order number and attach the order confirmation to sales@respectdue.net.
Product Return address:
Respect Due
1395 East Cobb Drive #71957
Marietta, GA 30007
PRIVACY POLICY
For a copy of our privacy policy, please click here.
